Southern Cross Travel Insurance Review


This Southern Cross Travel Insurance review will look at some of the critical features of the policy, including Coverage, Exclusions, Premiums, and Costs. We also discuss the quality of the customer service provided by Southern Cross. The company is friendly and helpful, and we found the claims process quick and easy.


When choosing travel insurance coverage, you should consider a few factors. First, you should make sure you’re adequately covered for your destination. You can still get reimbursed for your costs if you don’t have adequate coverage for an overseas trip. Make sure you understand the terms and conditions of your policy. If you’re unfamiliar with them, you should read the Product Disclosure Statement and Target Market Determination to understand your policy’s terms and conditions.

If you’re expecting, you should consider whether the policy covers you for pregnancy and childbirth. Southern Cross Travel Insurance covers pregnancy up to the 24th week and is available for single and multiple pregnancies. You can also get coverage for fertility treatment. The policy also covers neonatal care for your baby while you’re away from home.


The Southern Cross Travel Insurance policy has several features to make it an excellent choice for travelers. These features include a $0 excess option, coverage for dependent children under 18, and an emergency medical assistance service. However, there are several general exclusions to this insurance policy that you should know about.

One of the critical issues to consider when choosing a travel insurance policy is the number of exclusions. For example, many travel insurance policies do not cover certain types of travel, such as cruises and boat charters. If you plan to cruise, ensure you get an insurance policy covering your destination. This will ensure you don’t get stuck with a bill when you return home or on a canceled trip.


Before deciding whether to buy a travel insurance policy, knowing what it covers and how much it will cost is essential. There are many different options, and one of them may be a better fit for you than another. Sometimes, you may find that you can get the same coverage for a lower price. If you are concerned about the cost of a policy, you may want to consider purchasing travel insurance online. This way, you can avoid making a call to a travel agent.

Fortunately, there are many benefits to purchasing a Southern Cross travel insurance policy. You’ll be covered for medical emergencies abroad and can even include your dependent children for free. It is essential to read the Product Disclosure Statement (PDS) to ensure you have all the necessary information. The PDS will also include information on pay-out limits and general exclusions. Some travel insurance plans include COVID-19 coverage, which covers injuries and illnesses contracted during travel.


Costs of Southern Cross Travel Insurance vary greatly depending on the amount of coverage required and the number of people covered. For example, the policy for two adults and nine children will pay up to $2,000 if they get sick or are robbed. It can also cover you for the loss of deposits or a paid-up holiday if you cancel your holiday. However, you must be prepared to pay an excess. This amount can be as low as $100 or as high as $200,000 in some cases.

You can compare the costs of different travel insurance policies by visiting the Mozo community. In addition, members of Mozo can leave a review for Southern Cross Travel Insurance. These reviews are independent of the company and may contain some errors and omissions.

Customer service

Southern Cross Travel Insurance has recently launched a conversational AI chatbot named Scout to help their Contact Centre and Claims teams. The chatbot is designed to assist with routine inquiries, such as confirming the validity of a policy and uploading supporting documents. In addition, during business hours, the chatbot can be accessed to provide real-time support.

This New Zealand travel insurance company has provided peace of mind to overseas travelers for over 30 years. Founded in 1982, the company has since expanded to be the most prominent travel insurer in the country. Its range of travel insurance products caters to domestic travelers and visitors to New Zealand. Its newest product line, domestic travel insurance, will be available in 2020.

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